“We are committed to courtesy and excellence in service delivery.”
What you can expect from the Digital School: who handles each service, how quickly, and what it costs.
Responsible officersCo-ordinator, content development
Administrator, content development
Clerks in content development
Service standardImmediately the student meets fee and registration obligations
FreeResponsible officersCoordinator examinations
Assistant coordinator, examinations
Administrative assistant
Service standardImmediately queries are received
FreeResponsible officersCoordinator, content development
Dean
Service standardWithin 5 days upon presentation of claim
FreeResponsible officersCoordinator, teaching and quality assurance
Dean
Secretary to the coordinator teaching and quality assurance
Service standardWithin 5 days upon presentation of claim
FreeResponsible officersCoordinator I/C exams
Admin. assistant, exams
Service standardImmediately an inquiry is received
FreeResponsible officersCoordinator, teaching and quality assurance
Secretary to teaching and quality assurance
Secretary to the dean
School administrator
Service standardImmediately an inquiry is received
FreeResponsible officersCoordinator, teaching and quality assurance
Secretary teaching and quality assurance
Secretaries,deans office
School administrator
If a service falls short of this charter, please contact the Executive Dean's office.
